1. What products can I return ?
You can request a return for all the products ordered from Cometbuster.com, if they are within the eligible return window, except those which are identified as not returnable, or as mentioned in the listing there of.
Products are returnable if you have received an item which is in a physically damaged condition, has missing parts or accessories, different or defective from its description on the product page on Cometbuster.com.
2. How do I return an item ?
3. Guidelines for returning an order.
Please refer to Return Pickup and Self Ship guidelines.
4. How to track my returns?
To track your returns :-
5. When will I get my refund ?
Available Refund Methods | Refund Time-Frame | |
Prepaid orders | Comet Points in Your Account* | 4-6 Hours After Return Received |
Credit/Debit Card Refund if Cancelled within 24 hours of order Confirmation | 3-5 Business Days after Return Received | |
PayTM | 2-4 Business Days after Return Received | |
UPI | 2-4 Business Days after Return Received | |
GooglePay | 2-4 Business Days after Return Received | |
Net Banking Account | 2-4 Business Days after Return Received | |
Pay On Delivery | NEFT to Bank Account | 3-5 Business Days after Return Received |
Comet Points in Your Account* | 4-6 Hours After Return Received | |
Cheque | 10-12 Business Days after Return Received |
* Comet Points are accumulation of all the reward points and refunds associated with your account, which can be redeemed in your future orders within a time frame.
6. Are all items purchased on Cometbuster.com eligible for replacements?
If you receive the product in damaged or defective condition or is different from the description on product detail page, or has missing parts or accessories, it will be eligible for a free replacement or refund, depending upon the availability of the item. Please, keep in mind that, you need to intimate within 24 hours of the receipt of the item, if you have received it damaged, or is different from the description on the product page.
For more details, please see Cometbuster.com
General Returns Policy:-
Please keep in mind that, if you receive a damaged product, it should be intimated within 24 hours of the receipt.
Movies, Music & Video Games | ||
Category | Return Policy | |
Movies & TV Shows, Music | Non-returnable | |
Musical Instruments | 7 Days; Replacement only Non-returnable: Wind instruments, Harmonica / mouth organ |
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Video Games (Accessories and Games) | 7 Days; Replacement/Refund Non-returnable: Games that are labelled as non-returnable on the product detail pages are not eligible for returns. |
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Gaming Consoles | 7 Days; Replacement only | |
Books | ||
Category | Return Policy | |
Books | 7 Days; Replacement/Refund Non-returnable: Textbook, Notebook and Stationery Bundles that are labeled as non-returnable on the product detail page. |
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Used Books | 7 Days; Refund Only | |
Mobiles, Computers | ||
Category | Return Policy | |
Mobiles (new and certified refurbished) |
7 Days replacement policy, only if the device is defective, if under manufacturer warranty, buyer will have to visit service centre, in case if the buyer still wants to return the product, we will take the product to service and get it repaired or replaced. In case the product is not repairable or replaceable, we will refund the amount. In case if the buyer doesn't like the product and still wants to return it, a restocking fees will be applicable, which may amount to 50% of the product value, depending upon the condition in which the product is received. |
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Mobile Accessories (new and certified refurbished) | 7 Days; Replacement/Refund Non-returnable: Screen guards, screen protectors and tempered glasses. |
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Tablets (new and certified refurbished), Laptops (new and certified refurbished), Office & Stationery Supplies (new and certified refurbished) , Work Space and Gadget Accessories |
7 Days replacement policy, only if the device is defective, if under manufacturer warranty, buyer will have to visit service centre, in case if the buyer still wants to return the product, we will take the product to service and get it repaired or replaced. In case the product is not repairable or replaceable, we will refund the amount. In case if the buyer doesn't like the product and still wants to return it, a restocking fees will be applicable, which may amount to 50% of the product value, depending upon the condition in which the product is received. |
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Desktops, Monitors, Pen Drives, Hard Drives, Memory Cards, Internet Devices, Computer Accessories, Graphic Cards, CPU, Power Supplies, Motherboards, Cooling Devices, TV cards, Computing Components (new and certified refurbished) |
7 Days replacement policy, only if the device is defective, if under manufacturer warranty, buyer will have to visit service centre, in case if the buyer still wants to return the product, we will take the product to service and get it repaired or replaced. In case the product is not repairable or replaceable, we will refund the amount. In case if the buyer doesn't like the product and still wants to return it, a restocking fees will be applicable, which may amount to 50% of the product value, depending upon the condition in which the product is received. |
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Printers, Networking Devices (new and certified refurbished) |
7 Days replacement policy, only if the device is defective, if under manufacturer warranty, buyer will have to visit service centre, in case if the buyer still wants to return the product, we will take the product to service and get it repaired or replaced. In case the product is not repairable or replaceable, we will refund the amount. In case if the buyer doesn't like the product and still wants to return it, a restocking fees will be applicable, which may amount to 50% of the product value, depending upon the condition in which the product is received. |
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Software | 7 Days; Replacement/Refund For software-related technical issues or installation issues in products belonging to the Software category, please contact the brand directly. Non-returnable: Software products that are labeled as non-returnable on the product detail pages are not eligible for returns. |
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TV, Appliances, Electronics | ||
Category | Return Policy | |
Televisions, Large Appliances (new and certified refurbished) like Air Coolers, Air Conditioner, Refrigerator, Washing Machine, Dishwasher, Microwave, Speakers (new and certified refurbished) |
7 Days replacement policy, only if the device is defective, if under manufacturer warranty, buyer will have to visit service centre, in case if the buyer still wants to return the product, we will take the product to service and get it repaired or replaced. In case the product is not repairable or replaceable, we will refund the amount. In case if the buyer doesn't like the product and still wants to return it, a restocking fees will be applicable, which may amount to 50% of the product value, depending upon the condition in which the product is received. |
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Digital Cameras, Camera Lenses, Headsets, Projectors, Home Entertainment (new and certified refurbished) |
7 Days replacement policy, only if the device is defective, if under manufacturer warranty, buyer will have to visit service centre, in case if the buyer still wants to return the product, we will take the product to service and get it repaired or replaced. In case the product is not repairable or replaceable, we will refund the amount. In case if the buyer doesn't like the product and still wants to return it, a restocking fees will be applicable, which may amount to 50% of the product value, depending upon the condition in which the product is received. |
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Home, Kitchen, and Pets | ||
Category | Return Policy | |
Home and Kitchen (new and certified refurbished) |
7 Days replacement policy, only if the device is defective, if under manufacturer warranty, buyer will have to visit service centre, in case if the buyer still wants to return the product, we will take the product to service and get it repaired or replaced. In case the product is not repairable or replaceable, we will refund the amount. In case if the buyer doesn't like the product and still wants to return it, a restocking fees will be applicable, which may amount to 50% of the product value, depending upon the condition in which the product is received. |
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Furniture | 7 Days; Replacement/Refund For damaged / defective products, products with missing parts or product not as described, replacement will be offered. Replacement may be offered for the entire product or part(s) of the product. In some cases, the product may only be eligible for a refund. This will be indicated on the product detail page. For such products, a refund will be processed on your order in accordance with Amazon.in Refund Policy. |
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Bedsheet/Pillow Covers, Pressure Cooker (new and certified refurbished), Mixer Grinder, Water Heater, Food Processor, Air Purifier (new and certified refurbished) | 7 Days; Replacement/Refund |
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Pet – Habitats & Supplies, Apparel & Leashes, Training & Behavior Aids, Toys, Aquarium Supplies such as Pumps, Filters and Lights | 7 Days; Replacement Only | |
Pet Food, Pet Shampoos and Conditioners, Pest Control, harnesses, aquarium supplies and Pet Grooming Aids | Non-returnable | |
Toys and Baby Products | ||
Category | Return Policy | |
Toys (new and certified refurbished) |
7 Days replacement policy, only if the device is defective, if under manufacturer warranty, buyer will have to visit service centre, in case if the buyer still wants to return the product, we will take the product to service and get it repaired or replaced. In case the product is not repairable or replaceable, we will refund the amount. In case if the buyer doesn't like the product and still wants to return it, a restocking fees will be applicable, which may amount to 50% of the product value, depending upon the condition in which the product is received. |
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Baby | 7 Days; Replacement/Refund Non-Returnable: Breast pads and shields, breast milk containers, nursing covers, baby grooming products, baby washes, shampoos, skin care, wet wipes, diapers and nappies, soothers and teethers, feeding related products like bottles, bottle sets and nipples. |
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Sports, Fitness, and Outdoors | ||
Category | Return Policy | |
Sports, Fitness and Outdoors (new and certified refurbished) | 7 Days; Replacement/Refund Non-returnable: All inner apparel, socks, gym supporters, guards. |
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Aerobic Training Machines like Treadmills, Exercise Bikes, Home Gyms/ Multi Gyms, Massage Machines, Table Tennis Tables, Billiards/ Pool/ Snooker/ Other Large Game Tables, Punching / Boxing Bags, Bicycles | 7 Days; Refund Only | |
Garden & Outdoors | Non-Returnable: Seeds and live plants. | |
Beauty, Health, and Groceries | ||
Category | Return Policy | |
Beauty | Non-returnable | |
Shaving and Hair Removal | 7 Days; Replacement only | |
Health and Personal Care (new and certified refurbished) | 7 Days; Replacement/Refund Non-returnable: All products included in this category that are labeled as non-returnable on their product detail, and oral care products. |
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Occupational Health & Safety Products | 7 Days; Replacement/Refund | |
Heart Rate Monitors, Health Monitors, Medical Supplies and Equipment, Scales, Miscellaneous Health and Wellness Appliances | 7 Days; Replacement Only | |
Grocery & Gourmet | Non-returnable | |
Clothing and Accessories | ||
Category | Return Policy | |
Clothing, Shoes and Accessories | 7 Days; Replacement/RefundNon- Returnable: Lingerie, innerwear and other apparel that are labeled as non-returnable on their product detail pages. |
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Jewellery, Watches, and Eyewear | ||
Category | Return Policy | |
Precious Jewellery, Fashion/Imitation Jewellery, Eyewear and Watches (new and certified refurbished) | 7 Days; Replacement/Refund Precious jewellery products need to be returned with the tag intact in the tamper free packaging that is provided in the delivery parcel. Returns in any other packaging will not be accepted. |
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Gold Coins / Gold Vedhanis / Gold Chips / Gold Bars / Silver Coins / Silver Bars / Silver Chips / Silver Bullion | Non-Returnable | |
Handbags and Luggage | ||
Category | Return Policy | |
Luggage and Handbags | 7 Days; Replacement/Refund Any luggage products with locks must be returned unlocked. |
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Car, Motorbike, and Industrial | ||
Category | Return Policy | |
Car Parts & Accessories, Bike Parts & Accessories, Helmets & other Protective Gear, Vehicle Electronics (new and certified refurbished) | 7 Days; Replacement/Refund Non-returnable: Products marked as non-returnable on detail page. |
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Tyres, Rims & Oversized Products (Automobiles) | 7 Days; Replacement/Refund Return pickup facility is not available for these products. You can self-return these products using any courier/ postal service of your choice. Learn more about shipping cost refunds. Non-Returnable: Car tyres |
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Fasteners, Food Service Equipment & Supplies, Industrial Electrical, Lab & Scientific Products, Material Handling Products, Occupational Health & Safety Products, Packaging & Shipping Supplies, Professional Medical Supplies, Tapes, Measure & Inspect Products, Industrial Hardware, Industrial Power & Hand Tools (new and certified refurbished) |
7 Days; Replacement/Refund |